Guarantees

All goods given 14-day return guarantee.

 

Inadequate quality products given 14-day refund guarantee. Customers can change products other similar items of other dimensions, shape, color, pattern or just return goods. Customer can use this right per 14 days from the moment he has achieved products (starting from the moment when the buyer or any other person required signed on the receipt of the order sheet). The customer's right is associated with the fact that the client is not satisfied with the goods concerned dimensions, shape, color or model of the completed goods. Product replacement and return is possible only when changing or returning goods match the following requirements:

  • item must be unused and marketable appearance (intact labels and protective films, etc.) (This paragraph will not be active in the case of returned defective items);
  • item must be intact; returned item must be in its original orderly packaging; returned item must be of the same completion as it was received by the Buyer;
  • returning the items necessary to provide the acquisition of the document;
  • Packaging changes necessary to inspect the goods are not considered substantial damage, or loss of merchantable quality.

In order to return the product to fill in the return form, which you can find in My account> My orders. Selecting the correct order, click on "View" next to the desired item press the green arrow "return". The completed form Vendor review and contacts with client and explain the next steps.